Returns & Exchanges

At Biodance, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a 30-day return policy for products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return within 30 days of receiving your package.

• 2.
  Prepare the Package

  Ensure the products are unopened and in their original boxes; securely pack them to prevent damage during transit.

• 3.
  Ship to Biodance

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.