Frequently Asked Questions
Everything you need to know about your Biodance journey.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Are Biodance products suitable for sensitive skin?
Yes, our products are formulated with high-quality, dermatologically tested ingredients designed to be gentle yet effective for all skin types, including sensitive skin.
Do you test on animals?
Biodance is committed to ethical beauty. We are a cruelty-free brand and do not conduct animal testing on any of our products or ingredients.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.